Skema Kompetensi

ROOM ATTENDANT (Code : SKM/0151/00009/2/2018/14)

Unit Kompetensi:

Kode Unit : D1.HOT.CL1.01
Work Effectively with Colleagues and Customers
Work Effectively with Colleagues and Customers

Kode Unit : D1.HOT.CL1.02
Work In a Socially Diverse Environment
Work In a Socially Diverse Environment

Kode Unit : D1.HOT.CL1.03
Implement Occupational Health and Safety Procedures
Implement Occupational Health and Safety Procedures

Kode Unit : D1.HOT.CL1.05
Perform Basic Clerical Procedures
Perform Basic Clerical Procedures

Kode Unit : D1.HOT.CL1.08
Maintain Hospitality Industry Knowledge
Maintain Hospitality Industry Knowledge

Kode Unit : D1.HOT.CL1.11
Manage and Resolve Conflict Situations
Manage and Resolve Conflict Situations

Kode Unit : D1.HOT.CL1.12
Perform Basic First Aid Procedures
Perform Basic First Aid Procedures

Kode Unit : D1.HOT.CL1.13
Perform Child Protection Duties Relevant to The Tourism Industry
Perform Child Protection Duties Relevant to The Tourism Industry

Kode Unit : D1.LAN.CL1.01
Speak English at a Basic Operational Level
Speak English at a Basic Operational Level

Kode Unit : D1.HOT.CL1.06
Access and Retrieve Computer-Based Data
Access and Retrieve Computer-Based Data

Kode Unit : D1.HHK.CL3.01
Provide Housekeeping Services to Guests
Provide Housekeeping Services to Guests

Kode Unit : D1.HHK.CL3.03
Clean and Prepare Rooms For In-Coming Guests
Clean and Prepare Rooms For In-Coming Guests

Kode Unit : D1.HSS.CL4.09
Provide a Lost and Found Facility
Provide a Lost and Found Facility

Kode Unit : D1.HHK.CL3.07
Develop and Update Local Knowledge
Develop and Update Local Knowledge